# Privacy Notice for Quote Requests

- Bağlantı: https://harbiteksgroup.com/en/privacy/
- Yayımlanma: 2026-10-14T10:00:00+00:00
- Yazar: Harbiteks

Privacy

# Privacy Notice for Quote Requests and Website Use

This page explains how your personal data is processed when you use the quote request
form or this website. It has been prepared under the duty to inform that the Turkish
Personal Data Protection Law No. 6698 (referred to as the “Law” on this page) places
on data controllers.

**In short:**

 * We use the details you enter in the form to review your request and get in touch
   with you.
 * You do not have to agree to receive marketing messages in order to send a quote
   request.
 * The details you enter in the form are not sent to analytics or advertising tools.
 * You can contact us to exercise your rights over your data.

This notice is preliminary information and will be updated after legal review.

## Who is the data controller?

A data controller is the party that decides why and how personal data is processed.
On this site the data controller is: HARBİTEKS Tekstil Turizm İnşaat San. Dış Tic.
Ltd. Şti. (referred to as “Harbiteks” or “we” on this page).

Address: Abdurrahman Nafiz Gürman Mah., General Ali Rıza Gürcan Cad. No: 13/10, 
Merter / İstanbul 34173 For questions and applications about your personal data,
email: [info@harbiteksgroup.com](https://harbiteksgroup.com/en/privacy/info@harbiteksgroup.com)

## What information do we collect?

01

### Quote request form

 * **Required fields:** request type (product sourcing, foreign trade coordination,
   transport coordination or “Not sure yet”), your full name, your email address
   and a short description of what you need.
 * **Optional fields:** your company name and a phone or WhatsApp number (one field).
 * **Details requested depending on the request type:** For a transport coordination
   request: origin and destination (country and city), a description of the cargo
   and the mode of transport (road, air, sea or “Not sure”); if you wish, approximate
   weight, dimensions and date. For a product sourcing request: the product you 
   are looking for, the country of delivery and the quantity; if the quantity is
   not decided yet, you can say so.
 * **Details created automatically:** request number, date and time of submission,
   the language of the form and the page the request came from.
 * **Technical details:** For security and spam (unwanted bulk submissions) checks,
   technical data such as your IP address (the address of your internet connection)
   and browser information may be processed.

The form does not ask for a full postal address, ID or tax numbers, or bank or card
details, and no files can be uploaded. Please do not enter this kind of information,
or sensitive information about your health, in the description field.

02

### When you visit the website

The infrastructure that hosts the website may keep technical records (server logs),
such as the IP address, browser type and time of visit. For cookies and analytics
tools, see the “Cookies and site analytics” section below.

## Why do we use your information?

 * To receive, record and review your request.
 * To get in touch with you about missing details and to reply to your request.
 * To prepare a commercial quote, if needed, and to follow it up.
 * To keep the form secure and to prevent spam and misuse.
 * To monitor recording and notification errors so that your request does not get
   lost.
 * To meet legal obligations.

If we need to use your information for any purpose other than these, we will inform
you beforehand.

**How we collect it:** Your details are collected electronically when you fill in
the form on the site. Technical details are recorded automatically by the website
infrastructure.

**Legal grounds (Article 5/2 of the Law):**

 * Reviewing your request and preparing a quote: processing your details is directly
   related to the possible formation of a contract with you (Article 5/2(c)).
 * Form security, spam prevention and monitoring of recording errors: processing
   is necessary for our legitimate interests, as long as it does not harm your fundamental
   rights and freedoms (Article 5/2(f)).
 * Legal obligations: processing is necessary for us to fulfill a legal obligation(
   Article 5/2(ç)).

## How is your request processed?

 1. When you submit the form, your details are checked and screened for spam.
 2. A valid request is saved in our records. When it is saved, we confirm this to you
    and show your request number.
 3. An email notification goes to the authorized people who are responsible for reviewing
    requests.
 4. An authorized person reviews the request. If needed, they write to you or call 
    you about missing details.
 5. If your request fits our scope, a commercial quote is prepared and followed up 
    separately.

Requests are reviewed by people. No decision about your request is made solely by
automated systems, and the form does not calculate a price. The message “Your quote
request has been received” does not mean that a commercial quote has been issued.

## Who may we share your information with?

 * **Within Harbiteks:** Only the authorized people who are responsible for reviewing
   requests can access request records.
 * **Service providers:** The companies from which we receive the technical services
   needed to run the site and the form records may access data to the extent needed
   to provide their service.
 * **Business partners and relevant parties:** If your request involves sourcing
   or shipment steps, we may share product or cargo details with relevant parties,
   such as suppliers, carriers or the authorized parties that carry out customs 
   procedures, in order to prepare a quote. Your name and contact details are shared
   with these parties only if this is necessary to handle your request.
 * **Authorized public bodies:** If a legal obligation requires it, your information
   may be shared with authorized public bodies and organizations.

## How long do we keep your information?

We keep request records for as long as needed to review your request and for as 
long as the law requires. When that period ends, the records are deleted, destroyed
or anonymized, which means they can no longer identify you.

If your request turns into a contract or a commercial relationship, the records 
of that relationship may be kept separately for the period that the relevant legislation
and the commercial relationship require. Server logs are kept according to the retention
period of the relevant service provider. You can also ask for your information to
be deleted before that period ends (see “Your rights and how to apply”).

## Cookies and site analytics

Cookies are small text files stored in your browser. Our site uses analytics tools
to understand things like the number of visitors and how pages are used. Which cookies
are used for which purposes, and how to change your preferences, is explained on
the [Cookies](https://harbiteksgroup.com/en/cookies/) page.

Details such as the name, email address, phone number, company name and description
that you enter in the quote request form are not sent to analytics or advertising
tools. If you decline analytics cookies, you can still send a quote request.

## Contact by WhatsApp, phone and email

You can also reach us by WhatsApp, phone or email; the contact channels are on the
[Contact](https://harbiteksgroup.com/en/contact/) page. The information you share
through these channels (your name, phone number and messages) is used to reply to
and review your request. While we review it, we may ask you by email for more information
or documents; what you send is used for the same purpose.

When you click the WhatsApp link, you move to the WhatsApp app. The app works under
its own privacy rules. Your name or phone number does not reach us unless you send
us a message.

Links to maps or other websites take you to the pages of those services. The data
processed there is subject to the rules of the relevant service.

## Your rights and how to apply

Under Article 11 of the Law, you can apply to the data controller to:

 * Find out whether your personal data is being processed.
 * Ask for information if it has been processed.
 * Find out the purpose of the processing and whether your data is used in line 
   with that purpose.
 * Know the third parties to whom your data is transferred, in Turkey or abroad.
 * Ask for correction if your data is incomplete or inaccurate.
 * Ask for deletion or destruction of your data under the conditions in Article 
   7 of the Law.
 * Ask for corrections and deletions to be notified to the third parties to whom
   your data was transferred.
 * Object if a result against you arises from analyzing your data exclusively through
   automated systems.
 * Ask for compensation for damage if you suffer harm because your data was processed
   unlawfully.

**How to apply:** You can send your application in writing to the address given 
above, or to our email address. In your application, state your full name, your 
contact details and your request clearly. Under the Law, applications are concluded
free of charge, as soon as possible depending on the nature of the request and within
thirty days at the latest. If the process requires a separate cost, the fee in the
tariff set by the Personal Data Protection Board (referred to as the “Board” on 
this page) may be charged.

If your application is rejected, if you find our reply insufficient, or if you do
not receive a reply in time, you can file a complaint with the Board.

## Updates to this notice

We update this notice when our practices or the legislation change. The current 
version is on this page.

If you have questions, you can reach us through the [Contact](https://harbiteksgroup.com/en/contact/)
page.

[Request a Quote](https://harbiteksgroup.com/en/request-a-quote/)
